Frequently Asked Questions (FAQs)

Can I do registration on behalf of my son/daughter/friend/relative on Vako Matrimonial?

Yes, you can register on VakoMatrimonial on behalf of your friend/ sister/ brother/son/daughter/colleague/parent.

I forgot my profile ID/password. Please help.

Consult with our customer care experts and tell your issue. We will email you your profile ID/password.

How can I be sure that my photos are secured at Vako Matrimonial?

Each photo of our members is coded and tamper-proof at Vako Matrimonial. Other viewers can see your photos online but won’t be able to download or copy them. Again, you have the opportunity to display or hide your photos at your convenience.

Can I personally connect with other members?

Yes, you can personally connect with other members via the messaging and chat option. For availing of these options, you have to be a premium member of the Vako NRI marriage bureau. You can exchange your personal thoughts and contact info with other members if you wish.

Can I upgrade from free membership to premium membership?

Yes, you can upgrade from free membership to premium membership anytime you want. You have to choose your favourable membership package and pay for it.

Is the payment option secured on Vako NRI matrimonial site?

Yes, it is 100% secured. We use the most secured payment gateway for online payment processing. The information of your credit card or net banking is entered using SSL technology and the toughest server for providing the highest level of security to you.

How can I contact an interesting profile holder?

Being a paid member, you can send personalized messages to the member you selected on Vako. We will send a notification to that member and upon his/her consent, your message will be shown. Similarly, you will also get a notification if someone sends a message to you. Then, you can continue messaging and chatting with the preferred members. We won’t interfere in your private talks.

Is there any way to keep track or record of the messages initiated or received by me?

There is a separate section created for you for tracking the messages you sent to others as well as messages you received from other members. Login to your folder to check all the options.

If I delete my profile, will my contact information still be there on Vako?

No. As soon as you delete your profile from Vako, your contact information will be automatically deleted from our NRI marriage bureau.

Can I send messages to a free member if I like a profile?

Yes, as a paid member you can send personalized messages to a free member, but no free member can send you any personalized message.